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ERH Program and Policy


Overview Steps for
Program and


Updated 10/2/2017

Any pre-registered employee of a CRTMA member employer that uses public transportation, carpools, vanpools, bikes or walks to work at least 3 days per week. 

Use of Program
Use of the program is limited to those who cannot travel home by their usual means due to any of the following circumstances:

  • Illness or severe crisis of the participant or of a family member.
  • Stranded at work due to carpool or vanpool emergency
  • If you have a non-routine work demand such as overtime so that you cannot commute by your normal means

*CRTMA may charge employee the cost of any unauthorized use or abuse of the program. Unauthorized use includes but is not limited to personal errands, pre-planned appointments, business travel, mass transit delays or disruptions, weather related events.

Participants in the Emergency Ride Home Program may obtain a ride 1 time per month up to 6 times per year.

Procedure for Use

Eligible employees must pre-register for the program.

  1. When an emergency arises, request a ride from Uber, Lyft, or any ridesharing app or cab company you wish.
  2. Screenshot receipt on your smart phone or request your receipt upon completion of trip. For tips, please do not exceed 20% of fare.
  3. Submit a Confirmation Report and email receipt to You will receive a reimbursement check within 2-3 weeks.